Privacy Policy

At All-Pro Plumbing, your privacy is our priority. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data to ensure a transparent and secure experience while using our website and services.

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Effective Date: January 20, 2026
 Last Updated: January 20, 2026

Terms of Service

Welcome to the website of All-Pro Plumbing, Inc. (“All-Pro,” “we,” “us,” or “our”). By accessing our website at https://allproway2go.com or engaging our professional plumbing services, you agree to comply with and be bound by the following Terms of Service.

If you do not agree to these terms, please do not use our website or request services.

1. Professional Licensing and Standards

All-Pro Plumbing, Inc. is a fully licensed and insured plumbing contractor operating in the State of Indiana.

Our credentials include:

  • Indiana Plumbing Contractor License: #PC19600062

  • Indiana Corporate License: #CO10200029

We provide professional Kokomo plumbing services in strict compliance with the Indiana Plumbing Code, applicable state regulations, and Howard County municipal requirements.

Learn more about our company and licensing on our About All-Pro Plumbing page.

2. Scope of Plumbing Services

All-Pro Plumbing provides residential plumbing maintenance, repair, and installation services, including but not limited to:

While we make every effort to provide accurate estimates, final pricing and scope of work may change if latent or pre-existing conditions are discovered during service, including concealed leaks, improper prior installations, or code violations.

3. Customer Responsibilities

To ensure safe and efficient plumbing service, customers agree to:

  • Provide accurate and complete information regarding the property’s plumbing history.
  • Ensure clear and safe access to all work areas, including crawl spaces, mechanical rooms, and shut-off locations.
  • Secure pets and supervise minors away from active work zones.

Failure to meet these conditions may delay service or require rescheduling.

4. Payment Terms

  • Payment Due: Full payment is due upon completion of services unless otherwise agreed in writing.
  • Late Fees: Outstanding balances exceeding 30 days may incur a late charge of 1.5% per month, or the maximum amount permitted by Indiana law.
  • Collections: The customer agrees to pay all reasonable costs of collection, including attorney fees and court costs, if legal action becomes necessary.

5. Limited Warranty and Limitation of Liability

Workmanship Warranty

All-Pro Plumbing provides a limited workmanship warranty. Warranty duration may vary depending on the type of service performed. Please contact us for service-specific warranty details.

Pre-Existing Conditions

We are not responsible for failures resulting from aged, corroded, brittle, or substandard plumbing materials, including but not limited to galvanized steel, polybutylene piping, or deteriorated fittings that may fail during or after standard repair procedures.

Liability Limitation

To the fullest extent permitted under Indiana law, All-Pro Plumbing, Inc.’s total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.

6. Governing Law and Venue

These Terms of Service are governed by the laws of the State of Indiana. Any dispute arising from these terms or our plumbing services shall be resolved exclusively in the state or federal courts located in Howard County, Indiana.

Privacy Policy

All-Pro Plumbing, Inc. is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal information in compliance with the Indiana Consumer Data Protection Act (INCDPA).

1. Information We Collect

We collect information necessary to provide clean water solutions and dependable plumbing service.

Identifiers

  • Name
  • Service and billing address
  • Phone number
  • Email address

Commercial Information

  • Service history
  • Maintenance records
  • Invoice and payment data

Electronic and Internet Data

  • IP address
  • Browser type
  • Pages visited
  • Interaction data collected through cookies and analytics tools

This information helps improve website functionality, customer experience, and our plumbing blog and maintenance insights.

2. How We Use Personal Information

We use collected data solely to:

  • Schedule and dispatch plumbing technicians
  • Provide accurate quotes and service documentation
  • Deliver invoices and service reminders
  • Communicate appointment confirmations and updates
  • Maintain safety compliance with Indiana plumbing regulations

3. SMS and Text Messaging Disclosure

By submitting your phone number through our website forms or booking systems, you consent to receive SMS communications related to your plumbing service.

  • Message Purpose: Appointment reminders, technician updates, and service notifications
  • Opt-Out: Reply STOP at any time to unsubscribe
  • Help: Reply HELP for assistance

Message and data rates may apply depending on your mobile carrier.

We do not sell, rent, or share SMS opt-in data or phone numbers with third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site performance
  • Analyze website traffic
  • Enhance user experience

You may control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

5. Third-Party Sharing

All-Pro Plumbing does not sell personal data.

We may share limited information only with trusted service providers necessary for business operations, including:

  • Scheduling and CRM platforms
  • Payment processors
  • Website hosting and analytics providers

Information may also be disclosed if required by law or to protect our legal rights.

6. Your Indiana Privacy Rights (INCDPA)

Indiana residents have the right to:

  • Access: Confirm whether we process your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of personal data, subject to tax and legal retention requirements
  • Opt-Out: Opt out of targeted advertising or profiling

Requests may be submitted using the contact information below.

7. Contact Information

For questions regarding these Terms of Service, Privacy Policy, or to request plumbing service in our service areas, please contact:

All-Pro Plumbing, Inc.
 606 S Locke St
 Kokomo, IN 46901

📞 Phone: (765) 868-2094
 📧 Email: info@allproway2go.com

Licenses: #PC19600062 | #CO10200029

Helpful Links

This page is intended to provide general information regarding All-Pro Plumbing, Inc.’s business practices and does not create a contractual relationship until services are formally scheduled and accepted.